Privacy Policy

How QMGateway handles account, device, messaging and technical information used to provide the service.

Data responsibilities

QMGateway processes account, contact, message, device and technical usage information to provide SMS communication services, protect the platform and support customers. Organisations using QMGateway are responsible for having a lawful basis to contact recipients and for configuring appropriate retention periods. Access to message content should be limited to authorised users.

Security

The platform uses access controls, protected sessions, encryption-capable credential storage, audit records and secure transport. No system can guarantee absolute security, so customers should rotate credentials and report suspected compromise promptly.

Contact

Privacy and data requests should be sent through the official support contact published by QMGateway.